Our services
Services for the way
your business works.
From creative design and AI assistants to surveillance, business software and managed IT, explore the practical ways FOUR8 can support your business.
01 / Design & creative
Graphic Design & Creative Services
Professional, done-for-you design support. You provide your content, copy, images or product information; we turn it into polished, ready-to-use materials.
Discuss your requirementsDone-for-You Design & Document Production
- Company profiles
- Proposals and media kits
- Presentations and pitch decks
- Brochures, catalogues and product sheets
- Reports and branded business documents
- Social-media content and campaigns
- Email campaigns and digital marketing materials
- Ongoing updates to existing documents and collateral
Branding & Identity
- Logo design and logo refreshes
- Brand identity development
- Brand guidelines and brand books
- Colour and typography systems
- Business cards and stationery
- Email signatures
- Packaging and label design
Social Media & Content Design
- Instagram, Facebook and LinkedIn graphics
- Social-media carousels and stories
- Reels and motion graphics
- Social-media campaigns
- Promotional graphics
- WhatsApp marketing artwork
- Reusable content templates
Digital Design
- Website design and page layouts
- Website and mobile banners
- Digital advertising artwork
- Email and CRM campaigns
- Digital brochures
- Interactive PDFs
- E-commerce graphics
Print & Marketing Materials
- Brochures, flyers and posters
- Pull-up banners
- Catalogues and lookbooks
- Product sheets
- Company profiles
- Menus and invitations
- Print-ready artwork
Packaging & Product Design
- Packaging and labels
- Product cards and hang tags
- Product inserts
- Product mock-ups
- E-commerce and Amazon listing graphics
Textile & Surface Design
- Textile print design
- Repeat and placement patterns
- Pattern collections
- Colourway development
- Print-ready artwork
Campaigns & Creative Direction
- Campaign concepts
- Creative direction and key visuals
- Product-launch campaigns
- Seasonal and promotional campaigns
- Retail and trade marketing
Ongoing Design Support
- Monthly design retainers
- Marketing-department support
- Ongoing social-media and email design
- New-product artwork
- Website updates
- Sales and marketing collateral
- General design support as and when the business needs it
02 / AI surveillance
AI Remote Surveillance & Security Monitoring
Intelligent remote surveillance combining AI-powered detection with proactive monitoring and agreed response procedures.
Discuss your requirementsRemote Surveillance Monitoring
- Remote monitoring of live camera feeds
- After-hours and scheduled surveillance
- Single-site and multi-site monitoring
- Monitoring of internal, external and perimeter areas
- Custom monitoring schedules and priority zones
- Real-time security alerts and notifications
- Remote access to live and recorded footage
AI-Powered Threat Detection
- Person and vehicle detection
- Perimeter breaches and line-crossing alerts
- Intrusion detection in restricted areas
- Loitering and suspicious-activity alerts
- After-hours movement detection
- Unauthorised-access alerts
- Configurable detection rules for specific areas, times and risks
- Smarter alerts designed to reduce unnecessary false alarms
CCTV & Video Surveillance Systems
- CCTV system assessments and recommendations
- Camera placement and coverage planning
- New CCTV installations and system upgrades
- IP camera and network-video solutions
- Video-management-system setup
- Network video recorder and cloud-storage options
- Integration of suitable existing camera systems
- Secure remote viewing via desktop or mobile device
Security Response & Incident Management
- Event verification and threat assessment
- Immediate alerts to nominated clients or security contacts
- Incident escalation in line with agreed procedures
- Live audio intervention or talk-down capabilities, where available
- Coordination with appointed response providers
- Incident reports with relevant footage, images and timelines
- Video evidence review and clip extraction for investigations
Integrated Security Solutions
- CCTV, alarm and access-control integration
- Alarm and sensor-triggered video verification
- Centralised security dashboards
- Access-event review alongside corresponding video footage
- Multi-site monitoring from one platform
- Number-plate recognition and vehicle watch-list solutions, where required
- Security-system integration and automation
Security Assessments & Optimisation
- Site-security and camera-coverage assessments
- Identification of vulnerable areas and blind spots
- Surveillance strategy and system recommendations
- AI rule configuration and alert tuning
- Review of incident trends and security activity
- Ongoing system-health checks
- User training and support
Ongoing Monitoring & Support
- Monthly remote-monitoring support
- Ongoing CCTV and surveillance-system management
- AI analytics review and refinement
- Security reporting and trend analysis
- System updates and maintenance coordination
- Additional camera, site and user support
- Flexible support for growing or multi-site businesses
03 / AI assistants
AI Receptionists, Chatbots & AI Employees
AI assistants that can answer customer questions, manage calls and messages, capture leads, schedule appointments and support teams around the clock.
Discuss your requirementsAI Receptionist Services
- Answer incoming customer calls
- Provide approved information about the business, services and operating hours
- Route calls to the right person or department
- Take messages and capture caller details
- Handle common customer questions
- Qualify new enquiries and leads
- Book appointments, consultations or meetings
- Send call summaries and notifications to the team
- Provide after-hours call handling
- Escalate urgent or complex calls to a human contact
AI Chatbot Services
- Website chatbot setup
- Instant answers to frequently asked questions
- Service and product information
- Lead capture and enquiry forms
- Quote-request collection
- Appointment and consultation booking
- Order, booking or job-status support where integrated
- Chat support for website, WhatsApp and selected messaging channels
- Human handover when a customer needs personal assistance
- Conversation summaries for the team
AI Employee: Calls, Chats & Customer Support
- Handles calls and chat enquiries in one consistent brand voice
- Captures leads from phone calls, website chat and messaging channels
- Qualifies prospects using chosen questions
- Answers routine customer queries
- Books meetings, appointments and consultations
- Collects information before handing over to the team
- Sends follow-up messages and reminders
- Keeps the team informed with enquiry and conversation summaries
- Provides a consistent customer experience outside normal business hours
Lead Capture & Appointment Booking
- Capture customer names, contact details and requirements
- Ask qualifying questions tailored to the business
- Identify high-priority leads
- Book directly into available calendar slots
- Send booking confirmations and reminders
- Route qualified leads to the right sales or service team member
- Create structured lead summaries for follow-up
Business Knowledge & Customer Support
- FAQs and standard customer responses
- Service, product and pricing information
- Operating hours and location details
- Company policies and procedures
- Product catalogues and service descriptions
- Common troubleshooting guidance
- Brand tone-of-voice setup
- Clear rules for when the AI should transfer a customer to a person
Integrations & Workflow Automation
- Website and contact-form integration
- Calendar and booking-system integration
- CRM lead capture and updates
- Email notifications and follow-up workflows
- WhatsApp and messaging-channel integration
- Knowledge-base and document integration
- Customer enquiry routing
- Custom automation for repetitive business tasks
Ongoing AI Support & Optimisation
- AI assistant setup and launch support
- Ongoing knowledge-base updates
- Conversation and call-flow improvements
- FAQ and response updates
- Brand-voice refinement
- Lead and enquiry reporting
- Performance reviews and optimisation
- Monthly support and management options
04 / Apps & business tools
App Development, Business Software & Tools
Connected business systems that reduce manual processes, improve visibility and make everyday work easier.
Discuss your requirementsERP & Business Management Systems
- ERP system planning and implementation
- Business-process mapping and workflow design
- Sales, purchasing and inventory workflows
- Project, job and task management
- Customer, supplier and product management
- Multi-user roles and permissions
- Dashboard and reporting setup
- Custom ERP modules and features
- Cloud-based business-management systems
- ERP system upgrades and optimisation
CRM Solutions
- CRM setup and configuration
- Contact and customer database management
- Sales-pipeline setup
- Lead capture and lead assignment
- Quote, proposal and opportunity tracking
- Follow-up reminders and task automation
- Customer communication history
- Sales reporting and dashboards
- Customer service and support workflows
- CRM customisation to match the sales process
Accounting & Finance Software
- Accounting-software setup and configuration
- Chart-of-accounts setup
- Quotes, invoices and customer statements
- Supplier bills and purchase workflows
- Expense and payment management
- Bank-feed and reconciliation support
- Accounts receivable and payable workflows
- Financial reporting dashboards
- Approval workflows and user permissions
- Integration between accounting, sales and operational systems
Custom Business Software
- Custom web-based business systems
- Internal management portals
- Client and customer portals
- Quoting and proposal tools
- Booking and scheduling systems
- Job-management and service-tracking systems
- Inventory and order-management tools
- Reporting dashboards
- Approval and document-management workflows
- Tailored business-process automation
App Development
- Mobile-app development
- Web-app development
- Customer-facing apps
- Employee and field-service apps
- Booking, ordering and request apps
- Internal operational apps
- Progressive web apps that work in a browser and can be installed on compatible devices
- App interface and user-experience design
- Testing, launch support and ongoing improvements
System Integrations
- CRM and accounting-software integration
- Website and contact-form integration
- E-commerce and inventory integration
- Payment-gateway integration
- Calendar and booking-system integration
- Email, SMS and WhatsApp workflow integration
- AI assistant and chatbot integration
- API and third-party software integration
- Data synchronisation between systems
- Automated notifications, task creation and follow-up workflows
Data Migration, Reporting & Automation
- Data migration from spreadsheets or legacy systems
- Customer, supplier and product-data imports
- Data clean-up and duplicate removal
- Custom reports and management dashboards
- Automated sales, finance and operational reports
- Workflow automation for repetitive tasks
- Approval and notification automation
- Business-performance reporting
Ongoing Software Support
- User training and onboarding
- System support and troubleshooting
- Ongoing updates and enhancements
- New features and workflow improvements
- User-permission and access support
- Data and reporting updates
- Maintenance and system-health reviews
- Monthly support and development retainers
05 / Managed IT
Desktop, Network & Managed IT Support
Practical IT support that keeps people connected, systems maintained and business technology working reliably.
Discuss your requirementsDesktop & End-User Support
- Desktop and laptop setup
- New-user and employee onboarding
- Software installation and configuration
- Email setup and troubleshooting
- Printer and peripheral-device support
- Operating-system troubleshooting
- User-account and password support
- Remote technical assistance
- Performance checks and device clean-ups
- Hardware upgrade and replacement recommendations
Network Installation & Setup
- Wired and wireless network installation
- Router, switch and firewall setup
- Office Wi-Fi planning and configuration
- Network coverage and connectivity assessments
- Internet and service-provider setup support
- Secure guest Wi-Fi networks
- Shared-drive and network-printer setup
- VPN and secure remote-access setup
- Office moves, expansions and new-site network setup
- Network documentation and labelling
Network Monitoring & Management
- Network performance monitoring
- Internet and device-availability monitoring
- Wi-Fi and connectivity checks
- Remote troubleshooting
- Network-alert notifications
- Router, switch and access-point management
- Bandwidth and usage review
- Network-health reporting
- Proactive maintenance recommendations
- Ongoing network optimisation
Device Monitoring & Management
- Device inventory and asset tracking
- Remote desktop and laptop monitoring
- Software-update management
- Operating-system update support
- Device-health checks
- Application deployment and updates
- User and device access management
- Remote support and troubleshooting
- Device replacement and refresh planning
- Centralised device-management solutions
IT Security & Endpoint Protection
- Antivirus and endpoint-protection deployment
- Firewall configuration and management
- Device-security policy setup
- User-access and permission management
- Multi-factor authentication setup
- Device encryption support
- Security-update management
- Suspicious-activity and security-alert review
- Basic cyber-security guidance for employees
- Assistance with incident-response coordination
Microsoft 365, Email & Cloud Support
- Microsoft 365 setup and administration
- Business-email setup and management
- Outlook, Teams and OneDrive support
- User-account creation and access management
- Shared-mailbox and distribution-list setup
- File-sharing and permissions support
- Cloud-storage configuration
- Collaboration-tool setup
- Email migration support
- Ongoing Microsoft 365 user support
Backup, Recovery & Business Continuity
- Backup-solution setup
- Desktop, server and cloud-data backup support
- Backup monitoring and health checks
- Data-recovery assistance
- File-restore support
- Disaster-recovery planning support
- Business-continuity recommendations
- Backup-policy review and documentation
- Periodic recovery testing
IT Projects & Technology Upgrades
- New-office and branch IT setup
- Desktop and laptop rollouts
- Hardware refresh projects
- Network upgrades
- Wi-Fi improvements
- Server and cloud-migration support
- Software rollout and configuration
- Technology audits and recommendations
- IT project coordination
- Staff training during system changes
Ongoing Managed IT Support
- Monthly IT-support retainers
- Remote helpdesk support
- Proactive device and network monitoring
- Routine maintenance and update management
- User-support requests
- Security and backup oversight
- IT reporting and recommendations
- Support for growing teams and new locations
- Flexible managed IT packages
Let’s talk
What does your business need next?
Tell us about your project or the support you need. We’ll help you work out a practical way forward.